How Can We Help?
Frequently Asked Questions
What is PeaMac Tees?
PeaMac Tees is Patty MacPherson, a graphic designer who creates stylish and unique t-shirts and accessories inspired by activities and interests, such as pickleball, fitness, and more. The designs are both fun and fashionable!
Can I place a bulk order for an event or team?
Yes, we can accommodate bulk orders for groups, events, or teams. Contact us directly for pricing and details.
Do you offer custom designs?
Currently, we don't offer custom designs, but we're always open to suggestions for new themes and ideas for future collections!
What sizes do your t-shirts come in?
Our t-shirts are available in Unisex and youth with a wide range of sizes from XS to 4XL. Please check the product listing for detailed sizing charts to ensure the perfect fit.
What materials are your t-shirts made of?
Most of our t-shirts are made from 100% premium cotton or a soft cotton-polyester blend for the heathers depending on the design. The performance, moisture wicking t-shirts are made of 100% polyester.
Material details are listed on each product page.
Do your designs fade after washing?
Our t-shirts are printed using high quality inks and processes that ensure durability. To maintain the vibrancy of your shirt, we recommend washing inside out with cold water and tumble drying on low heat.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
What are your shipping details?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Order Processing & Shipping Times
Orders are processed in 1-2 business days and printed in 2-5 days. Delivery estimates are:
- USA 3-7 days,
- Canada/Europe 5-10 days, and
- International 10-30 days.
Tracking is provided once shipped. Customers are responsible for any customs or import fees, and accurate shipping information is essential to avoid delays.
Do you ship Internationally?
Yes, we ship worldwide! Shipping times and costs vary by country. Please refer to the shipping options provided at checkout for more details.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other payment methods available through Shopify.
Track my order
To see your order status, please provide your order details.
What is the return policy?
Because all items are made to order, we only accept returns for damaged, defective, or incorrect items. You have 30-days from delivery to report an issue. We cannot accept returns for wrong sizes, colors, or buyer's remorse.
To request a replacement or refund, email us with your order number and a photo. Approved refunds are issued within 10 b-day and we'll do our best to work with you to make it right.
What should I do if my order arrives damaged?
If your order arrives damaged or defective, please contact us immediately with photos of the issue, and we'll resolve it as quickly as possible.
Can I exchange my t-shirt for a different size?
Unfortunately we do not offer exchanges for a different size or design.
What is your contact info?
Our contact information is as follows:
Email: support@peamactees.com
Physical address: 415 Jarvis Street, #Mod 6 Comp 9, Toronto, ON, M4Y 3C1, Canada.
You can also fill out the contact form provided on the Contact page.
Why am I see a shipping charge?
Unfortunately some country's shipping fees are expensive, hence the shipping charge.
Custom/Duties: These shipments are almost always Delivered Duty Unpaid (DDU/DAP) and you will likely be charged duties by the courier upon delivery.